Safety.
Independence.
Peace of mind.

MePACS personal alarms are professionally monitored 24/7, so you can get on with living your best life.
Fast emergency response
Our experienced team know the right questions to ask to quickly assess your situation and arrange the right help.
Excellence and reliability
Trusted by healthcare professionals for our commitment to excellent service and reliable care.
Dedicated client support
From your initial inquiry to ongoing client support, our friendly and knowledgeable team is here to help.

Choose your personal alarm

We offer a range of personal alarms to suit different budgets, lifestyles, and care needs. Let us help you find the perfect fit.

Home Alarm

A reliable alarm system for use around the home and garden.

View details

Mobile Alarm

A compact, portable device with falls detection and GPS.

View details

Solo Connect

A stylish personal alarm watch that you can use anywhere.

View details

Duress Alarm

A small and discreet alarm to help keep lone workers safe.

View details
Not sure which personal alarm is right for you?

How does MePACS work?

We provide fast assistance when you need help.

Press the button

Activate your device to send an alert to our 24/7 response team.
arrow

Talk to us

Our trained monitors respond within 2 minutes and assess your situation.
arrow

We take action

We send the right help, be it family, a friend or emergency services.
Prioritise your safety. Increase your independence.
Apply now

Service you can trust

24/7 professional monitoring
First-aid trained operators available day and night
We get you help fast
Our team responds within 2 minutes
Personalised support
We assess every situation and get the right help
We stay in touch until help arrives
Providing support and reassurance in time of need
Trained in line with Triple Zero protocols
We ask the right questions to prioritise your care
Your medical data is stored securely
Ready to provide to emergency services as needed
100% Australian owned and operated
Part of the Australian public healthcare network
No 3rd Party call centres
We do not outsource our emergency response
Why Choose US

Caring for our clients is our priority

With 35 years' experience, MePACS is a trusted personal alarm service provider for more than 48,000 clients Australia-wide.
Caring staff
We support our clients with kindness, empathy and respect.
Ongoing support
From initial contact to ongoing care, we are here to help and support clients.
Quality assured
Our products and services comply with Australian standards.
People first
We deliver person-centred care tailored to each individual.
About us
Support

We are here to help

Individuals & families

Whether you want to continue living independently or looking for support for a loved one, a MePACS personal alarm provides fast assistance when it is needed most.
Alarms overview

Referrers & healthcare professionals

MePACS is an approved provider of alarms funded through Home Care Packages, the NDIS, CHSP (geat2GO), Personal Alert Victoria and Personal Alert AssistanceSA.
Referrers hub
Testimonials

What our clients say

"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat."
Name Surname
Position, Company name
chevron-right
chevron-right

I was always worried about walking too far, but now the MePACS Mobile Alarm makes me feel more secure. If anything happens, I know help is available 24/7.

Alfred

MePACS has restored my confidence to go out by myself. If you’re a senior who lives alone like me, I would certainly recommend a MePACS alarm. It is essential for us.

Anne

I was looking for professional, caring and reliable support and I chose MePACS because the service met my exceptionally high standard requirements.

Doreen

MePACS is excellent. The most important thing to me is that I feel secure with it – I’m not a nuisance to anyone around the place, I just push a little button and MePACS will answer in what feels like no time.

Helen

The MePACS staff are lovely, they answer quickly, and I have confidence in the service – I feel that I can rely on them to get me emergency help should I need it.

Joan

They have my medical details on file, so I know they can tell emergency services on my behalf – that’s very reassuring.

Julie

MePACS is a necessity for people with MS. It’s about being aware of my condition and how it impacts certain aspects of your life. Having the MePACS response team there for me 24/7 really gives me a great sense of calm.

Leon

I completely trust MePACS and they have never let me down. Knowing that I have help at hand 24/7, in any location with my MePACS Mobile Alarm just restores my confidence completely. I can wander around the countryside if I wanted to.

Margaret

I feel safe and supported to keep living independently with MePACS. They give me peace of mind because I know I can rely on them to answer when I press the pendant for help. The response team are there 24/7, and they have my medical details on file so they’re aware of what emergency assistance I may require.

Ormond

“MePACS has got, without a doubt, the politest and nicest people. They never seem to be busy, even though you know they are, they’re terrific. I’d give up all my other possessions before I gave up my MePACS alarm.

Robyn

MePACS saved my life actually. I wouldn’t be here if it wasn’t for MePACS because nobody would have come to check on me. It’s an excellent service.

Shirley

I have the confidence to go anywhere with MePACS watching out for me. It does make me feel very safe, especially when I am out. Since receiving the Solo, I’ve been for more walks around my neighbourhood, and I know I’m covered if I have a fall.

Val

It’s a life changer, knowing that someone is there for me. It’s easy to use. You just press the red icon on the screen, you hear a few beeps, and then an operator from MePACS talks to you through the watch.

Wayne

I wanted a personal alarm that I could take out shopping with me, or to see my friends, and I would have it just in case anything happened. It’s another way for me to feel more secure while I do the things that I enjoy.

Wendy

I am so impressed with the MePACS service. I always have my Home Alarm around my neck, and I wear it in the shower too. When I go out, then I switch it for the MePACS Mobile Alarm and I can even take that on holiday with me.

Yvonne
stay connected

Follow us on socials

Stay informed and connected! Follow us on social media for the latest updates, safety tips, and valuable resources.

Get in Touch

Have questions or want to learn more about our products and services?

Fill out this form and our team will be in touch shortly to discuss your specific needs.

Prefer to speak with someone?

Call us on on 1800 451 300.
We are here to help.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.